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Data protection

Last updated: 8 November 2024

 

Cookie Policy

1. What is a cookie?

A cookie is a small file consisting of letters and numbers that is downloaded to a user’s computer when they access certain websites. Cookies generally allow a website to recognise a user’s computer.

The most important thing to know about the cookies placed by Wix is that they help make our website more user-friendly, for example by remembering website preferences and language settings.

2. Why do we use cookies?

We may use cookies and similar technologies for a number of purposes, including:

  1. for security purposes, fraud prevention and the detection and prevention of cyberattacks;

  2. to provide selected services;

  3. to monitor and analyse the performance, operation and effectiveness of our services; and

  4. to improve the user experience.

3. Overview of cookies

An overview of the cookies that may be used on Wix websites can be found here.

4. Your options

To learn more about cookies, including how to identify which cookies have been set and how to manage, delete or block them, we recommend visiting www.aboutcookies.org or www.allaboutcookies.org.

Alternatively, you can configure your browser to block cookies generally. To do so, you will need to adjust the cookie settings in your browser. These settings can usually be found in the browser menu under “Options” or “Preferences”.

Please note that deleting our cookies or disabling future cookies or tracking technologies may mean that certain areas or functions of our services are no longer available. It may also otherwise affect your user experience.

The following links may be helpful. Alternatively, please use the “Help” option in your browser:

  • Cookie settings in Firefox

  • Cookie settings in Internet Explorer

  • Cookie settings in Google Chrome

  • Cookie settings in Safari for OS X

  • Cookie settings in Safari for iOS

  • Cookie settings on Android

To opt out of Google Analytics tracking across all websites, please follow the instructions provided at:

https://tools.google.com/dlpage/gaoptout

We may update this Cookie Policy from time to time. We therefore encourage users to review this page regularly to stay informed about our current use of cookies.

Privacy Policy

Introduction

Worte und Liebe (“we”, “us” or “our”) takes the protection of the data of users of this website (“users” or “you”) very seriously. We are committed to protecting the information users provide to us in connection with their use of our website. We are also committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your data when you access and use the website through your devices.

Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy but do not agree with our practices, you must stop using our website.

By using our website, you acknowledge the terms of this Privacy Policy. Your continued use of the website constitutes your acceptance of this Privacy Policy and any changes made to it.

This Privacy Policy explains:

  • how we collect data;

  • which data we collect;

  • why we collect this data;

  • who we share the data with;

  • where the data is stored;

  • how long the data is retained;

  • how we protect the data;

  • how we handle data relating to minors; and

  • how we update or amend this Privacy Policy.

What data do we collect?

Category: Always applicable

The following provides an overview of the types of data we may collect:

  • Unidentified and non-identifiable information collected through the use of our website (“non-personal data”). Non-personal data does not allow us to identify the person from whom it was collected. The non-personal data we collect mainly consists of technical and aggregated usage information.

  • Individually identifiable information, meaning information through which you can be identified or could reasonably be identified (“personal data”). Personal data collected through our website may include information requested from time to time, such as names, email addresses, postal addresses, telephone numbers, IP addresses and other information.

If we combine personal data with non-personal data, we will treat the combined information as personal data for as long as it remains combined.

How do we collect data?

Category: Always applicable

The main methods we use to collect data are as follows:

  • We collect data when you use our website. When you visit and use our website, we may collect, record and store information relating to your use of the website, your sessions and related information.

  • We collect data that you provide to us directly, for example when you contact us through a communication channel, such as by sending us an email containing a comment or feedback.

  • We may collect data from third-party sources, as described below.

Why do we collect this data?

Category: Always applicable

We may use your data for the following purposes:

  • to provide and operate our services;

  • to develop, customise and improve our services;

  • to respond to your feedback, enquiries and requests and to provide assistance;

  • to analyse patterns of demand and use;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud-prevention capabilities;

  • to investigate breaches, enforce our terms and policies and comply with applicable laws, regulations or official orders; and

  • to send you updates, news, promotional material and other information relating to our services.

You may choose whether you wish to continue receiving promotional emails. To unsubscribe, simply click the unsubscribe link included in the relevant email.

Who do we share this data with?

Category: Always applicable

We may share your data with our service providers where this is necessary to operate our services, for example for data storage through third-party hosting services or the provision of technical support.

We may also disclose your data in the following circumstances:

  1. to investigate, detect, prevent or take action against unlawful activity or other misconduct;

  2. to establish or exercise our legal rights or rights of defence;

  3. to protect our rights, property or personal safety, as well as the safety of our users or the public;

  4. in the event of a change of control involving us or one of our affiliated companies, including through a merger, acquisition or purchase of all or substantially all of our assets;

  5. to collect, retain or manage your data through authorised third-party providers, such as cloud service providers, where reasonably necessary for business purposes; or

  6. to work with third-party providers to improve your user experience.

For the avoidance of doubt, we may transfer, disclose or otherwise use non-personal data at our discretion.

Cookies and similar technologies

When you visit or access our website, we may authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services (“tracking technologies”).

These tracking technologies may allow third parties to collect your data automatically in order to improve navigation on our website, optimise its performance, provide a more tailored user experience and support security and fraud-prevention measures.

Where do we store the data?

Non-personal data

Category: Always applicable

Please note that our business, trusted partners and service providers may be located around the world. For the purposes described in this Privacy Policy, we may store and process the non-personal data we collect in different jurisdictions.

Personal data

Category: Personal data collected from users

Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, where required for the proper provision of our services or by law, in other jurisdictions.

How long do we retain the data?

Category: Always applicable

We retain the data we collect for as long as necessary to provide our services, comply with our legal and contractual obligations towards you, resolve disputes and enforce our agreements.

We may correct, supplement or delete inaccurate or incomplete data at any time at our discretion.

How do we protect the data?

Category: Always applicable

Our website hosting provider supplies the online platform through which we offer our services.

Your data may be stored through the hosting provider’s data storage systems, databases and general applications. The hosting provider stores your data on secure servers protected by a firewall and provides secure HTTPS access to most areas of its services.

How do we handle data relating to minors?

Category: We do not collect data from minors

The website is not intended for users who have not yet reached the legal age of majority. We do not knowingly collect data from children.

If you are under the legal age of majority, you should not use this website or provide us with any information.

We reserve the right to request proof of age at any time in order to verify whether minors are using our services. If we become aware that a minor is using our services, we may prohibit and block that user’s access to the services and delete any data relating to that user that we have stored.

If you have reason to believe that a minor has provided us with data, please contact us using the details provided below.

Legal basis for processing personal data

Category: Always applicable

We use your personal data only for the purposes set out in this Privacy Policy and only where we believe that:

  • the use of your personal data is necessary to enter into or perform a contract, for example to provide the services themselves, customer service or technical support;

  • the use of your personal data is necessary to comply with a legal or regulatory obligation; or

  • the use of your personal data is necessary to support our legitimate business interests, provided that the processing is proportionate and respects your data protection rights.

Your rights as an EU resident

If you are resident in the European Union, you may:

  • request confirmation as to whether personal data relating to you is being processed and request access to the personal data stored about you, together with certain additional information;

  • request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format;

  • request the correction of personal data we hold about you;

  • request the deletion of your personal data;

  • object to our processing of your personal data;

  • request that the processing of your personal data be restricted; or

  • lodge a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

If you have general questions about the personal data we collect and how we use it, please contact us using the details provided below.

As part of providing our services, we may transfer data across borders to affiliated companies or other third parties and from your country or jurisdiction to other countries or jurisdictions around the world.

By using our services, you consent to the transfer of your data outside the European Economic Area.

If you are resident in the European Economic Area, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or comparable level of personal data protection is in place.

We will take appropriate steps to ensure that suitable contractual arrangements are in place with third parties. These arrangements are intended to ensure that appropriate safeguards are implemented, minimise the risk of unlawful use, alteration, deletion, loss or theft of your personal data and ensure that third parties act in accordance with applicable laws at all times.

Updates or amendments to this Privacy Policy

Category: Always applicable

We may revise this Privacy Policy from time to time at our discretion. The version published on the website is the current version. Please refer to the “Last updated” date at the beginning of this policy.

We encourage you to review this Privacy Policy regularly for any changes.

If we make significant changes, we will publish a notice on our website. If you continue to use our services after being notified of changes to this Privacy Policy, this will be treated as your acknowledgement and acceptance of those changes and your agreement to be bound by the amended terms.

Contact

Category: Always applicable

If you have general questions about our services or the data we collect about you and how we use it, please contact us using the following details:

Name: Nina Missethon
Address: Ostererweg 34a, 8700 Leoben, Austria
Email: nina@worteundliebe.at

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